7j778 Privacy Policy

01 What Information We Collect

When you register on the 7j778 platform and use our services, we collect several types of information. This collection is carried out solely to provide you with a safe, smooth, and enjoyable experience.

1.1 Information You Provide Directly

When you open an account at 7j778, the information you provide yourself includes:

• Full name and date of birth
• Email address and password used at registration
• Mobile number (required for transactions via bKash, Nagad, or Rocket)
• Identity verification documents (where required)
• Financial transaction details (deposit and withdrawal records)

1.2 Automatically Collected Information

During each of your sessions, certain technical information is collected automatically to help ensure the platform's security and performance:

• IP address and device type
• Browser and operating system information
• Activity logs on the platform (login times, game history, bet details)
• User preferences and account settings

02 Purpose of Data Use

7j778 uses the information collected only for specific, legitimate, and transparent purposes. We process your data for the following reasons:

2.1 Account Management and Service Delivery

Your core information is used to create, manage, and secure your account. This includes processing deposits and withdrawals, issuing bonuses, and ensuring VIP benefits are applied.

2.2 Identity Verification and Fraud Prevention

Identity verification information is used to maintain a secure platform and protect against unauthorized access, financial fraud, and the creation of multiple accounts.

2.3 Customer Support

Our 24/7 live chat support team uses stored information to resolve issues related to your account and provide timely assistance.

2.4 Responsible Gaming Programs

Your gaming behavior is analyzed to identify potentially problematic patterns, which is an important part of our responsible gaming program.

2.5 Marketing and Personalized Experience

We may use your information to send you relevant promotions, bonuses, and game recommendations based on your preferences. You can opt out of marketing communications at any time.

• Retaining data to comply with applicable laws
• Technical development of the platform and performance analysis
• Maintaining records of financial transactions and auditing

03 Cookies and Tracking Technologies

7j778 uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that improve your browsing experience.

3.1 Essential Cookies

These cookies are essential for the core operation of the website. Without them, login sessions, secure payment processing, and key account features will not work properly.

3.2 Functional Cookies

These cookies are used to remember your language preference, game settings, and login details, so you do not have to re-enter the same information at the start of each new session.

3.3 Analytical Cookies

Aggregated behavioral data from users is collected to analyze platform usage and improve services. This data is never used in a way that identifies individual users.

04 Sharing Data with Third Parties

7j778 does not sell your personal information or share it with third parties for commercial purposes. However, limited data sharing may be necessary in certain situations:

4.1 Payment Processors

Transaction information is shared with approved payment partners such as bKash, Nagad, Rocket, and Upay to securely process your financial transactions. These partners have their own strict privacy policies.

4.2 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, and NetEnt may process minimal session data to ensure fair gameplay.

4.3 Legal Obligations

7j778 may be required to share certain information with authorities to comply with applicable laws or valid orders from regulatory bodies.

4.4 Fraud Prevention

Limited information may be exchanged with approved security partners to detect and prevent fraudulent activity.

• We never sell your information to advertising networks
• Personal data is not shared with any unauthorized third parties
• Every partner is contractually bound to protect data

05 Data Storage and Security

Protecting your information is 7j778's top priority. We maintain the highest technical and organizational security measures in line with industry standards.

5.1 Encryption Technology

Every connection you make is secured by SSL (Secure Socket Layer) encryption. This means all data transferred between your browser and our servers is encrypted and cannot be read by third parties.

5.2 Access Controls

Only authorized personnel can access your personal information, and only to the extent needed to carry out their specific responsibilities. Every staff member works under a strict confidentiality agreement.

5.3 Data Retention Period

Information is retained while your account is active and afterwards for a defined period as required by applicable legal obligations. Once the necessary retention period has passed, data is securely deleted or anonymized.

5.4 Response to Security Breaches

In the event of an unexpected security incident, 7j778 acts quickly to take the necessary steps and notifies affected users appropriately.

06 Your Rights

As a registered user of 7j778, you have the following rights regarding your own personal information:

6.1 Right to Access Your Data

You can find out at any time what information 7j778 holds about you. Contact our support team to request a copy of this information.

6.2 Right to Correct Your Data

If any information stored in your account is incorrect or incomplete, you can request that it be corrected. The correction process will be completed promptly.

6.3 Right to Delete Your Data

In certain circumstances you can request that your data be deleted. However, financial transaction records and information that must be retained by law may not be possible to delete.

6.4 Right to Object to Processing

You can object to marketing communications or certain types of data processing. Necessary steps will be taken in line with your request.

6.5 Right to Data Portability

You can request to receive your data in a structured, commonly used format.

• Contact our support chat to exercise these rights
• We will respond to your request within a reasonable time
• Requests will be processed only after identity verification

07 Protection of Minors

7j778 strictly follows an age verification policy. Our platform is for users aged 21 and above only.

We do not knowingly collect information from anyone under the age of 21. Age verification during registration is mandatory. If an account belonging to a minor comes to our attention, it will be closed immediately and all associated data will be securely deleted.

21+  This platform is for users aged 21 and above only.

08 Policy Changes and Updates

7j778 may update this privacy policy as needed. Amendments may be made due to changes in the scope of services, new legal obligations, or technology upgrades.

8.1 Notice of Changes

If any significant changes are made to the privacy policy, you will be notified at your registered email address. You will be given sufficient time before the change takes effect.

8.2 Continued Use After Changes

Continuing to use the platform after an updated policy has been published will be taken as your acceptance of the new policy. The latest version of the policy will always be available on this page.

• You will be notified by email before major changes take effect
• The "Last Updated" date at the top of the page will always be visible
• Contact support to find out about previous versions

09 Contact Us

If you have any questions, comments, or requests about this privacy policy, please get in touch with us. Our dedicated support team is available in Bengali 24/7 to assist you.

We also encourage you to read our Terms & Conditions and Responsible Gaming pages.